Enhancing Global Clinical Trials: The Impact of Travel Concierge Services on Patient Recruitment, Retention, and Compliance

Studies show that approximately 30% of potential participants decline to join studies because of travel-related concerns. To make patient participation easier, trial sponsors must find methods of overcoming travel-related barriers to recruitment, retention, and compliance.

With expertise in global clinical trial transportation and reimbursement support, UBC shares insights on on helping patients navigate travel and country-specific regulations to enhance the patient experience and boost trial efficiency. Download the white paper to:

  • Understand factors contributing to travel as a barrier to participation
  • Discover the need and benefits of travel concierge services
  • Identify strategies for a comprehensive, patient-focused transportation program
  • Gain insights on travel partner standards and key regulatory guidance

Fill out the contact form to download Enhancing Global Clinical Trials: The Impact of Travel Concierge Services on Patient Recruitment, Retention, and Compliance and begin improving your trial’s recruitment, retention, and inclusivity.

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Bekki Bracken Brown

President & Chief Executive Officer

Bekki Bracken Brown serves as the President and CEO of UBC, guiding the company’s mission and values, including the improvement of access for patients to receive better outcomes. She oversees all aspects of UBC, such as operations, business growth strategy, sales and marketing, and acquisition support.

With over 20 years of industry experience, Ms. Brown brings knowledge from a successful career in senior management from her tenure at Quintiles, INC Research, and, most recently, with Syneos Health. She’s been a member of the North Carolina BIO Board of Directors since 2019. She is also a member of the Healthcare Businesswomen’s Association — Southeast Chapter and CHIEF, an organization that supports women executive leaders. Ms. Brown earned her bachelor’s degree at Duke University.