A Better Patient Experience
Supporting Patients with Product & Disease
Empowering Patient Engagement
The patient’s commitment to adhering to their prescribed therapy regimen plays a pivotal role in their overall outcome. Patient loyalty significantly contributes to building strong brand recognition. UBC’s approach to creating an adherence model considers the individual, their beliefs, behaviors, the complexity of the prescribed product, and its administration method. Our comprehensive adherence services also incorporate data analytics to further enhance patient support.
Technology-Enabled Adherence Solutions
Patient adherence services are important not only for patient engagement but to also establish brand loyalty. UBC’s experience in delivering long-term, sustained adherence solutions is an invaluable resource for customers. By combining exceptional care models, foundational techniques proven to foster persistence, and technology-enabled solutions UBC can improve adherence and generate widespread, positive effects on patient trust and, ultimately, your brand.
Patients are supported by trained nurses who understand the nuances of your specific therapy. Our nurses are trained to create a one-on-one virtual bedside experience with the patient, or caregiver, to reinforce your brand’s experience.
All team members complete mandatory, comprehensive training programs, including extensive empathy, efficiency, and motivational components. Our teams are also required to complete program and operational readiness tests to ensure they are confident in utilization of our adherence models. This guarantees our team is ready to work with you and your patients.
Our teams are enabled by technology incorporating automated workflows, reminders, and patient engagements, to drive efficiency while achieving optimal outcomes and adherence.
Comprehensive Patient Care
By coordinating exceptional and compassionate care, UBC partners with patients throughout their healthcare journey to eliminate barriers to care. From start to finish, our specialized networks and clinical care teams support the patient every step of the way.
UBC’s Nationwide network of credentialed home health care agencies and retail pharmacies offer expertise in a wide variety of therapeutic areas. Our network ensures your patients can access care when and where they prefer.
UBC’s clinical care teams work closely with our customers and patients to deliver comprehensive adherence and education programs across most therapeutic areas with expertise in complex, rare, cell and gene, and specialty therapies.
Learn More About UBC's Adherence Solutions
Interested in learning more about how UBC’s adherence solutions can help build trust, drive adherence, and enable the success of your therapy?