Principles for tailored patient access through an integrated technology approach

Patients and healthcare providers are accustomed to hyper personalized service and support in nearly every area of their lives. But when it comes to healthcare itself, they often face a system that feels fragmented and disjointed. UBC is focused on remedying this for patient access services through technology integration — including digital patient platforms, workflow automation software, and AI and machine learning tools for patient support programs — enabling connected services that provide a highly personalized experience for patients, regardless of where they are in their healthcare journey.

Technology integration can enable better, faster access to treatments, while also providing a number of key benefits, which include:

• Reducing the administrative burden and accelerating time to start therapy
• Overcoming clinical concerns patients face as they start and stay on therapy
• Delivering personalized support through patient-preferred channels, at the right time

UBC’s white paper, Principles for Tailored Patient Access through an Integrated Technology Approach, outlines essential strategies for achieving a high-performing AI- and tech-enabled patient access program. Read to gain invaluable insights into:

• Understanding the evolving expectations of today’s patients and their need for technological integration
• Deploying digital tools for strategic healthcare technology integration
• Leveraging data and healthcare analytics to elevate patient support
• Applying best principles for data governance to maximize technology interoperability

UBC’s Patient Access Services team integrates targeted technology solutions with operational excellence and personalized, high-touch care to deliver exceptional access, affordability, and adherence services for meaningful outcomes. Based on more than two decades of delivering patient access services, we have seen numerous technological advancements that come and go with varying degrees of success and have gained deep insights into how to integrate technology and data with a patient-first approach.

Fill out the contact form to download Principles for Tailored Patient Access through an Integrated Technology Approach and learn strategies to integrate technology and data, while maintaining a critical patient-first approach.