Terms of Use

Version 1.5. Last Revised: 12 December 2023

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These Terms of Use (“Terms”) apply to all visitors who visit, and use, the available pages of the UBC.com website located at http://www.ub.com/ (the “Site”). These Terms are between a user of any portion of our Site (“you” or “your”) and United BioSource LLC and each of its subsidiaries, where relevant (“UBC”, “we”, “us” or “our”).

1. Acceptance

Your use of our Site is conditioned upon your acceptance of these Terms. You are deemed to have accepted these Terms when you view any publicly available page of our Site and each time you access our Site.

2. Updates

From time to time, we may, in our sole discretion, modify these Terms, indicated by a new version number and revision date. It is important that you check these Terms every time you visit our Site. Your use of our Site, and your continued use of our Site after these Terms have been updated, indicates your agreement and acceptance of these Terms and the Privacy Notice, including the modifications made as of the date of your use, and you waive any right to receive specific notice of each such change.  Certain portions of the Site may have additional terms and conditions. When these portions are used, you agree to be further bound by the associated additional terms and conditions. 

3. User Obligations

The information provided on our Site is not intended for distribution to, or use by, any person, or entity, in any jurisdiction, or country, where such distribution or use would be contrary to law, or regulation, or which would subject us to any registration requirement within such jurisdiction or country. You are required to comply with all applicable laws in connection with your use of our Site. As a condition of your use of our Site, you agree that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You agree that you will only provide information in connection with, any and all other uses of our Site that is true and accurate, identifies only you, and is not false, misleading or otherwise an impersonation of any person or entity. Certain portions of the Site may have additional terms and conditions. Our Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use, or register, for our Site.

4. Site Content and Intellectual Property Rights

This Site may contain text, images, software (including images or files incorporated in or generated by the software or data accompanying such software), photographs, video, graphics, audio, features, data, designs, images, and other such similar content (collectively “Site Content”). Unless otherwise expressly identified, Site Content is owned by us or by our third-party licensors. The Site Content is protected by United States and international copyright, trademark, and other laws.  The Site Content are provided on the Site “AS IS” for your information and personal use only. Provided that you are eligible to use the Site, you are granted a limited license to access, use, browse our Site, and download Site Content solely for your personal use, provided you keep intact all copyright and other proprietary notices. Except as expressly permitted, you may not modify, copy, reproduce, republish, upload, post, transmit, hyperlink to or from, or distribute in any way Site Content from this Site, including code and software underlying this Site, nor may you sell, transfer or otherwise use the Site or the Site Content in commerce or for any public or commercial endeavor without our prior and express written consent. We may in our sole discretion make changes to the Site Content at any time without notice.

5. Conferences & Webinars

The Site may include a listing of events and times of events that we are scheduled to attend. You can contact UBC to confirm the date, time, location, and whether we are still scheduled to attend the listed event. However, we may ultimately not be able to attend the listed event due to a variety of reasons. We are not responsible for any errors or omissions in the listing of the events.

6. Links to Other Websites and Third Party Content

Our Site may contain links to other websites, services, and applications that are not owned or controlled by us (“Linked Sites”). We provide these hyperlinks to the Linked Sites to enable you to conveniently access information that may be of interest to you. Additionally, the Site may include opportunities to view information and communicate with us through social media services, such as LinkedIn®, Twitter®, Facebook®, and blogging (“Social Media”).  Linked Sites are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Linked Sites accessed through our Site, or any third-party content posted on, available through, or installed from our Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of, or contained in, the Linked Sites or Social Media.  You agree and acknowledge that we do not endorse the products, or services, offered on Linked Sites, or Social Media, and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you, or harm caused to you, relating to, or resulting in any way from any Linked Sites or Social Media. These Terms do not apply to Linked Sites and Social Media. Use of any Linked Site and Social Media will be governed by the privacy notice, terms of use, and/or other policies (if any) on the Linked Site and Social Media.

7. Use Restrictions

You agree that you will not: (a) use this Site for any purpose that is unlawful, illegal or a violation of applicable Federal, State, or local law or that is prohibited by these Terms; (b) engage in any activity or use any device, software or routine that interferes with a user’s access to this Site or the proper operation of this Site; (c) take any action that imposes an unreasonable or disproportionately large load on the Site’s infrastructure;  (d) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Site; (e) access our Site through automated or non-human means, whether through a bot, script, or otherwise; and (f) you are not a minor in the jurisdiction in which you reside. Additionally, you should always use common sense and good judgment in communicating with us through Social Media.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF OUR SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE, OR PARTICIPATION IN OUR SITE, OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED, IF RELEVANT, AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

8. Privacy Notice

You agree to the ubc.com privacy notice (“Privacy Notice”), accessible here: Privacy Policy – UBC – Pharmaceutical Support Services, which is incorporated by reference in these Terms.

9. Information Disclaimer

We will maintain certain data that you transmit to our Site for the purpose of managing the performance of our Site, as well as data relating to your use of our Site including Personal Information (as defined within the Privacy Notice).

Although we perform regular routine backups of data, you are solely responsible for all data that you transmit, or that relates to any activity you have undertaken using our Site. You agree that we shall have no liability to you for any loss, or corruption of, any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

10. Disclaimer of Warranties

This Site may contain information related to pharmaceutical products, medical conditions and their treatment, and other healthcare topics. Any such information is provided for informational purposes only and is not, and should not be, interpreted as medical advice and as a substitute for consultation with a physician or other qualified healthcare professional. If you have questions about whether any medical products, or treatments, are appropriate for you, please consult your physician or other qualified healthcare professional. The receipt of any questions or feedback you submit to us does not create a professional relationship and does not create any privacy interests other than those described in our Privacy Notice.

11. Limitation of Liability

THE SITE AND THE SITE CONTENT THEREON ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF PERFORMANCE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WHILE WE USE REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE SITE CONTENT, WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OF RESULTS OR RELIABILITY OF THE SITE OR SITE CONTENT. WE DO NOT MAKE ANY WARRANTY AS TO THE LIFE OF ANY URL. WE DO NOT WARRANT THAT ACCESS TO OR USE OF THE SITE WILL BE UNINTERRUPTED, SECURE, COMPLETE OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER(S) THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BY USING THE SITE, YOU ACKNOWLEDGE THAT THE PERFORMANCE OF THE SITE VARIES WITH THE EQUIPMENT WITH WHICH IT IS USED, AND THE USE OF THE SITE ENTAILS THE LIKELIHOOD OF SOME HUMAN AND MACHINE ERRORS, DELAYS, INTERRUPTIONS AND LOSSES, INCLUDING THE INADVERTENT LOSS OF DATA OR DAMAGE TO MEDIA. YOU AGREE TO HOLD US HARMLESS FROM AND AGAINST ANY ALL CLAIMS, LOSSES, EXPENSES, DAMAGES, AND COSTS, INCLUDING REASONABLE ATTORNEYS’ FEES, RESULTING FROM ANY VIOLATION OF THESE TERMS BY YOU. 

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED, OR OFFERED BY, A THIRD- PARTY THROUGH OUR SITE (WHERE RELEVANT), ANY HYPERLINKED THIRD-PARTY WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, WE WILL NOT BE A PARTY TO, OR IN ANY WAY BE RESPONSIBLE FOR MONITORING, ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PRODUCT OR SERVICES PROVIDERS. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION, WHERE APPROPRIATE.

12. Limitation of Liability

UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING FROM YOUR USE OF THIS SITE, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS OR PROFITS, LOSS OF DATA, COMPUTER VIRUSES, TECHNICAL, HARDWARE OR SOFTWARE FAILURES, UNAVAILABLE OR INTERRUPTED NETWORK CONNECTIONS, BREACH OF SECURITY, OR VIRUSES, WORMS, OR OTHER HARMFUL COMPONENTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR THE CONDUCT OF ANY SITE USER. IF YOU ARE DISSATISFIED WITH THE SITE, THE SITE CONTENT, OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

CERTAIN U.S. STATE LAWS, AND INTERNATIONAL LAWS, DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

13. Notice of Copyright Infringement

If you believe that your work has been copied and is accessible on this Site in a way that constitutes copyright infringement, please provide our designated Copyright Agent identified below with the following information:

  1. identification of the copyrighted work claimed to have been infringed;
  2. identification of the allegedly infringing material on the Site that is requested to be removed;
  3. your name, address and daytime telephone number, and an e-mail address if available, so that we may contact you if necessary;
  4. a statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law;
  5. a statement that the information in the notification is accurate, and under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed; and
  6. a physical or electronic signature of the copyright owner or the person authorized on the owner’s behalf to assert infringement of copyright and to submit the statement.

Contact Information for Our Copyright Agent:
UBC Legal Department
920 Harvest Drive, Blue Bell, PA 19422

We will remove any content that infringes the copyright of any person under the laws of the United States upon receipt of information as set forth in Subsections (a) – (f) above, and may, in our sole discretion if we deem it appropriate, terminate access rights of any user who we reasonably believe violates any United States copyright laws.

14. Choice of Law and Forum

These Terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania excluding its conflict of law rules.

Any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules by a sole arbitrator. The parties hereto shall endeavor to agree upon the arbitrator, and if they fail to do so within twenty-one (21) days of the commencement of the Arbitration, the appointment shall be made by the AAA in accordance with the Commercial Arbitration Rules. The place, or legal seat of arbitration, shall be New York, and the language of the arbitration shall be English.

The arbitrator shall issue a reasoned award and shall have the power to grant any interim or provisional measures that the arbitrator deems appropriate, including, but not limited to, injunctive relief and specific performance, and any interim or provisional measures ordered by the arbitrator may be specifically enforced by any court of competent jurisdiction as a final award. Nothing herein, however, shall authorize the arbitrator to act as amiable compositeurs or to proceed ex aequo et bono. Each party hereto retains the right to seek interim measures from a judicial authority, and any such request shall not be deemed incompatible with the agreement to arbitrate or a waiver of the right to arbitrate. The arbitrator shall award the prevailing party, if any as determined by the arbitrator, its reasonable costs, including reasonable attorney’s fees. Judgment on any award rendered by the arbitrator may be entered in any court of competent jurisdiction. No information concerning an arbitration, beyond the names of the parties, their counsel or the relief requested, may be unilaterally disclosed to a third party by any party unless required by law. Any documentary or other evidence given by any party or witness in any arbitration shall be treated as confidential by any party whose access to such evidence arises exclusively because of its participation in the arbitration and shall not be disclosed to any third party (other than a witness or expert), except as may be required by law. Any party who commences any judicial proceeding in connection with an arbitration initiated hereunder shall endeavor to have the judicial record of any such proceeding sealed to the extent permitted by law.

15. No Waiver

Our failure to enforce any provisions of these Terms or respond to a breach by you, or other parties, shall not in any way waive our right to enforce subsequently any terms or conditions of these Terms or to act with respect to similar breaches.

16. Severability and Integration

Unless otherwise specified herein, these Terms and the Privacy Notice incorporated herein constitute the entire agreement between you and us with respect to your use of our Site.  These Terms operate to the fullest extent permissible by law. We may assign any, or all, of our rights and obligations to others at any time. We shall not be responsible, or liable, for any loss, damage, delay, or failure to act caused by any act beyond our reasonable control.  If any portion of these Terms are held to be invalid, unlawful, or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect. There is no joint venture, partnership, or agency relationship created between you and us because of these Terms or use of our Site.  You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any, and all, defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.

17. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

18. Contact Us

To resolve a complaint regarding our Site, or to receive further information regarding use of our Site, please contact us at:

Email: privacy@ubc.com

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Bekki Bracken Brown

President & Chief Executive Officer

Bekki Bracken Brown serves as the President and CEO of UBC, guiding the company’s mission and values, including the improvement of access for patients to receive better outcomes. She oversees all aspects of UBC, such as operations, business growth strategy, sales and marketing, and acquisition support.

With over 20 years of industry experience, Ms. Brown brings knowledge from a successful career in senior management from her tenure at Quintiles, INC Research, and, most recently, with Syneos Health. She’s been a member of the North Carolina BIO Board of Directors since 2019. She is also a member of the Healthcare Businesswomen’s Association — Southeast Chapter and CHIEF, an organization that supports women executive leaders. Ms. Brown earned her bachelor’s degree at Duke University.