UBC continues to invest in innovative technologies to drive operational excellence and increase speed, efficiency and quality to deliver the best possible experience to patients and stakeholders. Our technology strategy leverages a combination of homegrown, state-of-the-art proprietary software platforms along with industry-leading products to produce a robust solution architecture to serve the needs of our late stage and patient support services clients. This approach provides UBC the flexibility to customize solutions to fit the unique requirements of a given study or program, while leveraging the reuse of core capability sets and intelligent workflows to rapidly deliver value to our clients. Our investments and innovation continue to focus on creating a centralized process and data stewardship, as well as continued engagement with various stakeholders.
UBC Technology | EDC
UBC’s proprietary electronic data capture (EDC) system offers robust, powerful and sophisticated configurations and edit check capabilities, and has built-in support for multiple studies in a single URL.
UBC’s baseline EDC system was developed in accordance with a rigorous application development life cycle and quality program, which complies with regulatory agency guidelines including 21 CFR Part 11, EudraLex Annex 11, and the Health Insurance Portability and Accountability Act (HIPAA) and General Data Protection Regulation (GDPR).
Our seamless integration with our data warehouse allows for real-time access to our UBC Pathways Analytics® standard dashboards which are used by our operation teams to manage the programs.
The UBC Pathways EDC system offers many baseline features that are standard to industry and unique to this platform, such as:
UBC Technology | REMS Platform
Leveraging our extensive experience in launching REMS, UBC has developed a configurable, validated platform that reduces the time required to build out a REMS program, drives operator efficacy and quality, and reduces build and maintenance costs of running a REMS program.
Moreover, the platform offers a wide range of capabilities to make stakeholders comfortable and confident when navigating a REMS Program including faster access to therapy and reduced time to enrollment for patients, as well as quick and efficient verification to dispense drug for specialty pharmacies, distributors, and wholesalers
UBC Technology | SafetyWorks
SÆfetyWorks® is a validated analytical platform that performs rapid descriptive analyses on Administrative Claims and Electronic Medical Record (EMR) data.
Rapidly answer scientific questions related to Epidemiology, Drug Safety, Pharmacovigilance, and Risk Management without the need for customized programming:
UBC Technology | CLÆRITY®
CLÆRITY® offers simple, intuitive software for analysis of spontaneous reporting databases using state-of-the-art calculations for disproportionality analysis, including Pvmaps™, PRR, and MGPS. Users can perform data mining in multiple sources, including FAERS, EudraVigilance eRMRs, Vigibase, Canadian data, and client sources; track trends; and analyze the effects of possible drug interactions and comorbidities in the reporting population.
UBC Technology | CEWorks
CEWorks® allows users to explore patterns of healthcare use and the associated costs in a user-defined cohort. Results provide information on the healthcare experience for a study population in defined timeframes.
Healthcare researchers can rapidly query large, complex healthcare databases, providing the ability to answer key cost effectiveness questions, such as the impact of a new treatment, burden of illness, utilization by payer plan, trends in healthcare over time, physician specialty and many more.
UBC Technology | PVPlan
PVPlan™ for pharmacovigilance (PV) teams allows users to track and manage product safety concerns. PVPlan automates both the day-to-day and overall management of this critical component in drug safety to ensure timely, accurate, and auditable assessment of safety signals.
PVPlan has an easy-to-use, point-and-click interface with the real features a PV team needs including email alerts, team performance reports, and regulatory reporting such as for the European Medicines Agency (EMA) Emerging Safety Issue (ESI) requirements or the FDA’s PBRER.
UBC Technology | Mosaic
UBC Mosaic is an end-to-end data architecture solution which provides comprehensive data ingestion, aggregation, and warehousing for your project. Trace the patient journey, consolidate registry and clinical site data, identify payer and HCP behavior, and even enhance the data with Healthcare Marketplace real-world datasets.
Mosaic allows UBC to match existing data we collected throughout operations for Late Stage, REMS, HUB, and Safety services together and with acquired Real World Data. In addition, Mosaic addresses problems related to:
UBC brings the perfect blend of technology along with operational, scientific, technical and analytics expertise to the logistics of your data, so that you can focus on the insights that drive patient outcomes.
UBC Technology | UBC Pathways™ CR
UBC’s Pathways™ CRM is a fully configurable, flexible, and integrated solution; utilizing internal and external data integrations to help optimize operations and enhance program insights
The UBC Pathways™ CRM is design to enrich UBC’s service offerings in:
UBC Technology | Data Analytics
UBC’s Data Analytics provides a series of visual and interactive dashboards to quickly gain valuable insights across a wide array of data elements. The toolset also facilitates customized analysis and reporting and is specifically built to support multi-project programs, proactively identify data trends, and manage risks. The platform enables comprehensive views tailored to multiple stakeholders.
UBC Technology | Web Portals
Portals are one of many communication channels used to reach stakeholders. However, user adoption is critical. UBC’s web portals ensure high adaption rates, by being configurable, customizable, and providing specific value to the stakeholder combined with a user-friendly experience. Four key aspects are addressed, throughout the build of UBC web portals:
UBC Technology | Telephony Systems
UBC’s networking and communications infrastructure provides innovative and advanced support to our global late stage, safety, and patient support solutions. In particular, our telephony features are capable of handling a wide variety of exchanges to facilitate an efficient and compliant multi-channel customer experience. These telephony features include: