Patient Access Services
Experience is everything
We develop purpose-built patient access solutions fit to each patient’s unique journey for a seamless, scalable experience that connects your therapeutic to those who need it most.
Your Path to Patient-first Programs
Supporting a patient’s treatment journey begins with listening to their needs and continually striving for the most effective ways to assist them in their individual journey. Unfortunately, some patients experience barriers to access that delay their treatment or negatively impact their quality of life. UBC is skilled at overcoming challenges that affect patients’ timely access to start therapy and ability to continue on therapy. These skills and knowledge allow us to design the most efficient support programs for your patient population and product using a combination of high-touch and high-tech solutions.
A Better Start to Therapy
With streamlined enrollment options and real-time capabilities, including purpose-built patient access technology solutions, UBC brings a “no patient left behind” approach to the start of therapy.
One Size Fits None
Customized patient support models range from complete digital engagement to dedicated case management models. Our patient support hub services provide comprehensive resources to improve patient engagement and experience.
Targeted Tech, Expertly Applied
Our patient access services are driven by innovative, customizable technology designed to streamline the patient journey from prescription to therapy. With a comprehensive suite of eServices, our patient access platform improves speed to therapy, boosts patient engagement, and reduces administrative burden.
Stronger Brand Management
Create positive brand engagement through a combination of technology, case managers, and clinical educators. UBC’s patient access technology solutions meet patients where they are with tailored messages from our digital assistant to complement key program activities. Personalized engagement from case managers and clinicians wrap around the patient when required.
Rigorous Quality Management & Oversight
Our staff is hired for fit, guided by a dedicated training team, and overseen by program leaders with quality monitoring tools and insights driven by automation and AI.
Customizable Patient Support to Eliminate Barriers and Improve Speed to Therapy
Every UBC program is designed with the patient in mind and to meet the individual needs of your product and the broader patient population. We offer tailored patient access services to enhance the patient journey, including concierge care services, e-prescribing, and electronic benefit verification. Establishing an inclusive strategy, supported by a streamlined, tech-enabled process, allows for more efficient product implementation and distribution.
Learn More About UBC's Evidence Development Strategic Approach
Interested in learning more about how UBC’s evidence development strategic approach can help you unite evidence and access to inform complex decisions?
