Care Coordination

Clinical care coordination by top tier HCP talent, nationwide

UBC provides access to one of the largest national networks of credentialed Healthcare Professionals with clinical expertise in a wide variety of product delivery methods and disease states. Our Clinical Coordination training and administration programs are provided in patients’ homes, medical practices, clinics as well as the retail pharmacy setting.

Our network of registered nurses and pharmacists:
  • Provide education and support in patients’ homes, infusion clinics, and other sites
  • Are educated on program-specific content and must pass a rigorous competency test prior
  • Are specifically trained in the disease state and the unique administration method, supporting each product
  • Utilize a state-of-the-art database with mapping technology for quick processing of patient referrals and deployment of a trained and qualified nurse or healthcare professional within the patient’s geographic location
UBC Clinical Care Centers:
  • Provide in person and virtual education on disease states, devices, and product usage instructions
  • Manage medical information hotlines, receiving inbound inquiries from patients, caregivers, and Healthcare Providers
  • Manage adverse event reporting in compliance with regulatory requirements
  • Complete and submit adverse event and product complaint information to the manufacturer’s regulatory affairs and medical information departments
  • Process product or educational material replacement requests

30k

U.S. home care locations

1900

Locations overall

2500

In-home visits/month

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