Enabling Patient Access to Drive Better Outcomes
Comprehensive access, affordability, and adherence solutions to guide the patient’s treatment journey.
Creating the Optimal Patient Experience
An inclusive approach to program design
Supporting a patient’s treatment journey begins with listening to their needs and continually striving for the most effective ways to assist them in their individual journey. Unfortunately, some patients experience barriers to access that delay their treatment or negatively impact their quality of life. UBC is skilled at overcoming challenges that affect patients’ timely access to start therapy and ability to continue on therapy. These skills and knowledge allow us to design the most efficient support programs for your patient population and product using a combination of high-touch and high-tech solutions.
A Better Start to Therapy
With streamlined enrollment options and real-time capabilities, UBC brings a “no patient left behind” approach to the start of therapy.
A Better Therapy Experience
Customized patient support models range from complete digital engagement to dedicated case management models.
Stronger Brand Management
Create positive brand engagement through a combination of technology, case managers, and clinical educators. UBC’s technology solutions meet patients where they are with tailored messages from our digital assistant to complement key program activities. Personalized engagement from case managers and clinicians wrap around the patient when required.
Rigorous Quality Management & Oversight
Our staff is hired for fit, guided by a dedicated training team, and overseen by program leaders with quality monitoring tools and insights driven by automation and AI.
Customizable Solutions to Eliminate Barriers
and Improve Speed to Therapy
Every UBC program is designed with the patient in mind and to meet the individual needs of your product and the broader patient population. Establishing an inclusive strategy, supported by a streamlined, tech-enabled process, allows for more efficient product implementation and distribution.
Learn More About UBC's Patient Access Approach
Interested in learning more about how UBC’s patient access approach enables patients to maximize the benefit of your therapeutics?
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What You Can Expect Next
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- Leverage automation to move fast
- Always give customers a human to chat to
- Automate customer support and close leads faster
Get Ready to Change Your Business
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Bekki Bracken Brown
President & Chief Executive Officer
Bekki Bracken Brown serves as the President and CEO of UBC, guiding the company’s mission and values, including the improvement of access for patients to receive better outcomes. She oversees all aspects of UBC, such as operations, business growth strategy, sales and marketing, and acquisition support.
With over 20 years of industry experience, Ms. Brown brings knowledge from a successful career in senior management from her tenure at Quintiles, INC Research, and, most recently, with Syneos Health. She’s been a member of the North Carolina BIO Board of Directors since 2019. She is also a member of the Healthcare Businesswomen’s Association — Southeast Chapter and CHIEF, an organization that supports women executive leaders. Ms. Brown earned her bachelor’s degree at Duke University.