Clinical

Foster Trust, Build Engagement, and Support Adherence

Support Therapies for Patients with UBC’s Clinical Services

Patient participation and adherence are essential components to consider when designing a protocol or service offering. Prescribers are key to facilitating patient identification and participation. Fostering the trust of patients is paramount in demonstrating value. UBC’s nursing network has the unique skills necessary to connect with critical patient populations and prescribers to ensure success. Learn how UBC’s clinical services empower patients and engage key prescribers to ensure optimal results. 

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UBC’s national network of clinicians has provided compassionate patient care through more than 3.8 million touches.

UBC’s national network of clinicians has provided compassionate patient care through more than 3.8 million touches.

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UBC’s national network of clinicians has provided compassionate patient care through more than 3.8 million touches.

UBC Nursing Network

Clinicians are at the heart of UBC’s clinical research engagement and custom post-marketing medication adherence programs, leading to improved patient outcomes. Rigorous and ongoing education is a cornerstone of this offering.  Since inception, 24,000 clinicians have attended more than 43,000 unique training sessions.

Our clinicians are experts in the therapeutic areas they support. They use their experience when providing essential patient care through our Clinical Support Centers, Site-of-Care offering, Field Nursing programs, and Clinical Trial Support.

In any given year, 25 sponsors utilize our nurses to provide support for more than 50 different indications, including 27 rare diseases.

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Compassionate Care & Adherence Support

UBC clinicians are committed to personal, patient-centric care. They help patients live healthier lives. Whether in-person, telephonically, or virtually, our nurses provide personalized support and utilization training for complex specialty products.

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UBC’s nursing network allows us to call upon a UBC-trained clinician within reasonable driving distance of more than 90% of the U.S. population.

Global Coverage

UBC has a global presence through our nursing network of more than 5,600 combined home health agencies and injection center locations. Pharmaceutical manufacturers and sponsors can utilize our selective nursing network in the United States or engage our international partnership network, which provides clinical support to patients.

UBC has access to registered nurses in 40 countries around the world.

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Delivering Care to Patients and Prescribers

  • Clinical Nurse Educators: Pharmaceutical and biotech manufacturers leverage our Clinical Educators to help generate product adoption through patient and prescriber engagement.
  • Site-of-Care: UBC’s Site-of-Care offering, commissions experienced registered nurses to provide injection training and the administration of complex specialty products to patients in-home and across the United States.
  • Clinical Trial Nursing: Clinical Trial services drive study participation and reduce the risk of patients dropping out of a clinical trial by bringing the study to the patient’s home in the United States, Canada, Puerto Rico, and throughout Europe.

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Annually UBC Clinicians

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Complete more than 60,000 visits

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Provide services for over 22,000 patients and 4,200 prescribers

Right Time Support

Staffed by Clinicians, our Support Centers provide product information, patient education, REMS support, and Adverse Event reporting. Sponsors rely on UBC’s trusted Clinical Support Centers to assist patients, caregivers, and Healthcare Providers at their convenience.

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Learn More About UBC's Nursing Network

Interested in learning more about how UBC’s nursing network can help empower patients and your brand?

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Bekki Bracken Brown Headshot

Bekki Bracken Brown

President & Chief Executive Officer

Bekki Bracken Brown serves as the President and CEO of UBC, guiding the company’s mission and values, including the improvement of access for patients to receive better outcomes. She oversees all aspects of UBC, such as operations, business growth strategy, sales and marketing, and acquisition support.

With over 20 years of industry experience, Ms. Brown brings knowledge from a successful career in senior management from her tenure at Quintiles, INC Research, and, most recently, with Syneos Health. She’s been a member of the North Carolina BIO Board of Directors since 2019. She is also a member of the Healthcare Businesswomen’s Association — Southeast Chapter and CHIEF, an organization that supports women executive leaders. Ms. Brown earned her bachelor’s degree at Duke University.