Access Solutions
A Better Start to Therapy
A Patient-Centered Approach
UBC offers comprehensive support to help patients, caregivers, and their families, overcome emotional, geographic, and financial barriers that hinder access to a prescribed therapy. Our solutions help patients understand their diagnosis, navigate the complexities of insurance benefits, educate on therapeutic outcomes, and deliver in-home and virtual clinical education and administration services. Our offerings empower patients throughout their journey with wrap around support.
Motivated by Compassion, Underpinned with Expertise and Innovative Technologies
UBC recognizes that every patient is unique, and we understand that support varies based on their specific situation. Our patient access experts diligently assess a patient’s individual needs and potential access challenges that could affect their care. With this understanding and insight, we partner with you to craft the most effective program.
Talented Team Members
From adept training staff to dedicated team members who have the specific skills required for their portion of the process, UBC employs only the most accomplished people. For example, reimbursement staff hired for your program come to UBC with applicable insurance and healthcare backgrounds.
Focus on the Payer Landscape & Distribution Model
An effective patient access plan relies on a comprehensive understanding of the entire process, encompassing patients' benefit design, payer policy specifics, and your distribution model.
Implementation of Technology for Efficient Solutions
Our team members are supported by innovative technology to ensure that prescribed products reach the intended patients.
Learn MoreContinuous Innovation
Both the biopharmaceutical industry and patients are advancing and adapting. UBC continues to create and implement innovative solutions that ensure accessibility to life-changing medications with data, strategic recommendations, pilot programs, and continued monitoring for learning and potential optimization approaches.
Program Awareness
UBC’s access solutions wrap around patients, caregivers, and providers at each step of their journey to support access and speed to therapy. Our approach is simple yet comprehensive.
- Support patient enrollment
- Work through coverage and access decisions
- Coordinate care and therapy initiation
- Provide ongoing support and services as needed
UBC excels in applying technology to enable and enhance efficiency and program quality.
Reimbursement & Access Support
UBC provides comprehensive reimbursement support for products covered under the medical benefit, pharmacy benefit, or both.
- Benefit Verification
- Prior Authorization
- Payer Policy Details
- PA Appeals
- Billing & Coding Education
- Claim & Appeal Support
UBC is forward-leading with technology and has a full suite of eService solutions that build efficiency and quality into our programs.
Learn More About UBC's Access Solutions
Interested in learning more about how UBC’s access solutions empower patients to successfully start therapy sooner?
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Providers
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What You Can Expect Next
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- Leverage automation to move fast
- Always give customers a human to chat to
- Automate customer support and close leads faster
Get Ready to Change Your Business
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Service Request
Bekki Bracken Brown
President & Chief Executive Officer
Bekki Bracken Brown serves as the President and CEO of UBC, guiding the company’s mission and values, including the improvement of access for patients to receive better outcomes. She oversees all aspects of UBC, such as operations, business growth strategy, sales and marketing, and acquisition support.
With over 20 years of industry experience, Ms. Brown brings knowledge from a successful career in senior management from her tenure at Quintiles, INC Research, and, most recently, with Syneos Health. She’s been a member of the North Carolina BIO Board of Directors since 2019. She is also a member of the Healthcare Businesswomen’s Association — Southeast Chapter and CHIEF, an organization that supports women executive leaders. Ms. Brown earned her bachelor’s degree at Duke University.